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Southwest CEO floats first class, lounges and long-haul flights: ‘We’re going to follow the consumer’

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Could first-class, long-haul flights and airport lounges be next at Southwest Airlines? After all the changes to the airline’s long-standing business model in recent months, including bag fees, assigned seats…

Continue ReadingSouthwest CEO floats first class, lounges and long-haul flights: ‘We’re going to follow the consumer’